Connecting your domain to third-party web providers, such as Wix, Zoho, System.io, e.t.c, allows you to use your custom domain name with their platforms. This enhances your brand identity and provides a professional online presence.
Important: Before proceeding, contact your third-party web provider to ask about connecting your domain because you would need to obtain DNS records which are important for connecting your domain. Most providers have step-by-step guides on how to do this. Once you have obtained the necessary DNS records to connect your domain to our platform, follow the steps below:
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Log in to your Client Area.
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In your dashboard, click on the "Domains" menu at the top.
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Select Manage DNS.
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Click on Add DNS Zone and confirm the action.
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Once the DNS zone has been added, click the pencil icon to edit it.
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Depending on the record type provided to you, you may need to add, edit, or delete certain records:
- To add a record:
- Click the Add Record button.
- Select the record type (e.g., A, CNAME, MX, etc.).
- Set the TTL (Time to Live) to 900.
- Click Confirm to save the record.
- To edit a record:
- Click the pencil icon next to the record you need to modify.
- Make the necessary changes as instructed.
- Click Confirm to save the edits.
- To delete a record:
- Click the trash icon for the record you want to remove.
- Confirm the deletion.
- To add a record:
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After adding, editing, or deleting your DNS records as instructed, allow up to 72 hours for the domain to propagate. In many cases, propagation happens sooner.
Your provider should provide instructions on how to verify if the domain connection was successful.
If you encounter any issues or need further clarification, please contact us.
